FAQ

Our factory has been specializing in the manufacturing of plastic packaging accessories for 11 years. With extensive production experience and continuous innovation, we provide reliable products and stable supply to customers worldwide.

Our factory covers an area of approximately 5,000 square meters and employs 28 experienced workers. We maintain an efficient production management system to ensure consistent quality and fast delivery.

Yes. We have an experienced in-house R&D team dedicated to new product development, mold design, product improvement, and customized solutions based on customers' requirements.

Yes. We have extensive experience cooperating with well-known international brands and overseas customers, and we understand the quality standards and delivery requirements of global markets.

Yes. Our factory fully complies with local environmental protection regulations and follows environmentally responsible manufacturing practices.

Our products are primarily manufactured from Polyethylene (PE) and Polypropylene (PP). These materials offer excellent durability, flexibility, impact resistance, and environmental performance, making them suitable for various packaging applications.

Our factory is equipped with advanced injection molding machines and supporting production equipment, enabling high-efficiency manufacturing, stable product quality, and fast order fulfillment.

Yes. We provide comprehensive OEM and ODM services, including customized sizes, colors, logos, packaging, and product designs to meet different market demands.

Yes. We can manufacture products according to your technical drawings, samples, prototypes, or design concepts, and provide professional engineering support throughout the development process.

Our standard MOQ is 2,000 pieces. However, we are also open to discussing flexible quantities based on different product types and cooperation opportunities.

Yes. We can provide samples for your evaluation and approval before mass production to ensure all specifications meet your requirements.

Custom sample development typically takes around 3 months, depending on product complexity and mold development requirements.

Yes. We provide free product samples, while customers are responsible for the shipping cost.

Yes. Different colors or models can be combined within one MOQ order according to your purchasing requirements.

Our plastic handles and carrying ropes are widely used in:
● Carton packaging
● Gift box packaging
● Paper bag packaging
They are suitable for packaging manufacturers, printing companies, gift packaging suppliers, and various retail packaging applications.

Our products offer several competitive advantages:
● Excellent cost performance
● Stable and reliable product quality
● Fast production and delivery
● Professional customer service
● Strong OEM & ODM customization capabilities
● Strict quality control throughout production
● Rich manufacturing experience

We have a dedicated Quality Control (QC) department responsible for inspecting products throughout the manufacturing process. Final random inspections are conducted before shipment to ensure every batch meets our quality standards.

Yes. Our professional after-sales service team responds promptly to customer inquiries and provides technical support and solutions whenever needed.

Pre-sales Service
● Product consultation
● Customized product recommendations
● Free sample support
● Tailor-made packaging solutions
● Fast and accurate quotations
In-sales Service
● Continuous production progress updates
● Strict quality control
● Flexible shipping arrangements
● On-time delivery management
After-sales Service
● Shipment tracking
● Prompt handling of customer feedback
● Technical support
● Regular customer follow-up
● Long-term cooperation support

Yes. We welcome third-party inspection agencies appointed by customers before shipment.

Yes. Every product undergoes 100% inspection before packaging to ensure product quality and consistency.

If products are damaged during transportation, we will provide replacement products according to the actual situation after verification.

Yes. We provide a 3-month product warranty for manufacturing-related quality issues.

Standard products are usually delivered within 2–3 days, depending on order quantity and inventory availability.

Custom production generally takes 5–7 days after sample approval, depending on order quantity and production scheduling.

Our monthly production capacity is:
● Plastic Handles: Up to 45 million sets
● Carrying Ropes: Up to 10 million meters
This strong production capacity enables us to fulfill both small and large-volume orders efficiently.

Our business, production, quality inspection, and logistics departments work closely together through an efficient management system, ensuring every order is completed and delivered on schedule.

Yes. We can provide regular production updates, including photos and videos, allowing customers to monitor production progress in real time.

Yes. Repeat orders are generally completed faster because product specifications and production processes have already been established.

We support various international trade terms, including:
● EXW (Ex Works)
● FOB (Free On Board)
● DDP (Delivered Duty Paid)
Other shipping terms can also be discussed according to customer requirements.

Our standard payment terms are:
● 50% deposit before production
● 50% balance before shipment

For customized products:
● 100% mold cost paid in advance
● 50% product deposit before production
● 50% balance before shipment
Once future orders reach the agreed quantity, the mold cost can be refunded according to our cooperation policy.

Yes. We offer more competitive pricing and volume discounts for large orders and long-term business partnerships.

We currently accept:
● US Dollar (USD)
● Chinese Yuan (RMB/CNY)
Other payment currencies may also be discussed depending on the order.

Our products are securely packed in export-standard corrugated cartons to ensure safe transportation during international shipping. Customized packaging solutions are also available upon request.